ISO 9001 is known throughout the world as the gold standard for quality process improvement, but quality assurances experts are also discovering the power of CMMI (Capability Maturity Model Integration).
This text explores how these two models can be used together to improve process quality by quantum leaps. It shows how organizations can streamline their quality process improvement programmes by capitalizing on the similarities both models share while minimizing their differences.
The authors demonstrate that organizations can save valuable resources and money as they improve quality by moving towards both ISO 9001:2000 and CMMI compliance certification.
To implement process improvement based on a standard, a model, or a
combination of models and standards, each standard or model has to be
understood in depth.
Only then will a full picture of the potential process architecture emerge. Sometimes, both frameworks require exactly the same activities to be performed.
In other cases, although the resulting activities are the same, the requirements in each standard may be worded differently, masking potential similarities. Quite often, requirements are at different levels of detail, making it possible to use one standard as a guideline for the
In this book we point the reader to the similarities and differences between ISO 9001:2000 and the CMMI.
We reconcile the terminology differences used by those frameworks and then interpret one standard in terms of another, thus guiding the readers to an understanding of their synergy and the use of that synergy for successful process improvement. We introduce a set of process improvement steps that provide efficiency in process improvement implementation.
We understand that many organizations have already invested time and
resources using legacy standards.
We outline several ways for transitioning from those legacy standards to their new revisions and then show how the synergy between those new revisions can be systematically used in process improvement.
The book is written to gradually guide the reader to an understanding
of the needs of an organization that has set process improvement goals for itself.
It develops the notion of a systematic process improvement
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